Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and unopened.
For a change of mind, we do offer a full refund for any/all items, minus the shipping cost (which is at the customers expense).
All returns are to be sent to bodytonix - 1/39 LEIGHTON PLACE, HORNSBY NSW 2077. Upon receipt of your parcel, it will be handed to our warehouse for proper inspection and to check the item/s integrity, before a refund can be processed.
*Please do not send your purchase back to the manufacturer.
Due to our fast shipping service, you have only have small window to change order details or request a cancellation if an order has been processed and a mistake has been made. If this applies to you, please contact us immediately at firstname.lastname@example.org, and we will try to accommodate your request, provided your order has not yet been shipped.