Overview

Bodytonix Pty Ltd ("Bodytonix", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit www.bodytonix.com.au, place an order or otherwise interact with our business.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Your name.
• Billing and delivery addresses.
• Email address.
• Telephone number.
• Order history.
• Payment information (processed securely by our payment providers).
• IP address and device information.
• Website browsing activity and usage data.
• Communications you send to us via email or our contact forms.

We only collect personal information that is reasonably necessary to provide our products and services.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.
• Deliver products and provide customer support.
• Process refunds, returns and exchanges.
• Communicate with you regarding your order.
• Improve our website, products and services.
• Prevent fraudulent transactions and enhance security.
• Send marketing communications where you have subscribed or consented.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Payment Information

Payments are processed securely through trusted third-party payment providers.

Bodytonix does not store your full credit card or payment details on our servers.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Remember your preferences.
• Maintain your shopping cart.
• Measure website performance.
• Personalise content and advertising.
• Improve website functionality.

You can manage or disable cookies through your web browser settings, although doing so may affect certain website features.

Marketing & Advertising

We may use trusted third-party platforms to help us measure advertising performance and deliver relevant advertisements.

These providers may use cookies or similar technologies to better understand website activity.

Examples may include:

• Google
• Meta (Facebook & Instagram)
• Shopify
• Klaviyo

Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information where necessary to trusted third parties that assist us in operating our business, including:

• Payment processors.
• Shipping and logistics providers.
• Marketing and email service providers.
• Website and technology providers.
• Professional advisers where required.

We may also disclose personal information where required or authorised by law.

International Data Transfers

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Data Security

We take reasonable administrative, technical and physical measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Access & Correction

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

To make a request, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites.

Bodytonix is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Bodytonix Pty Ltd

Email: admin@bodytonix.com.au

Website: www.bodytonix.com.au